Plans & Subscriptions

Got a question about our various plans, then look in here

Andrzej avatar Njål Gjermundshaug avatar Marius Kristiansen avatar
15 articles in this collection
Written by Andrzej, Njål Gjermundshaug, and Marius Kristiansen

How to cancel your iOS subscription?

We explain how you can cancel your Filemail Subscription activated on an iOS device with Apple Subscriptions
Marius Kristiansen avatar
Written by Marius Kristiansen
Updated over a week ago

Can I pay monthly?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How to cancel your Google Play subscription

We explain how you can cancel your Filemail Subscription activated on an Android device with Google Play
Marius Kristiansen avatar
Written by Marius Kristiansen
Updated over a week ago

Credit card verifications with 3D Secure

Learn about security measures in Filemail's payment flow when using a credit card.
Andrzej avatar
Written by Andrzej
Updated over a week ago

Do you offer a free trial?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

Does Filemail support on-premises (in-house) fileservers ?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How can I reset my password?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How do I cancel my subscription?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How can I change payment method?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How can I add more users?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

How do I upgrade my account?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

Refund Policy

Explains the cancellation and refund policy of Filemail
Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

Reset password is not working

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

What payment methods are available?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago

Where can I find receipt for my payment?

Njål Gjermundshaug avatar
Written by Njål Gjermundshaug
Updated over a week ago