All Collections
Plans & Subscriptions
Got a question about our various plans, then look in here
15 articles
Can I pay monthly?
How to cancel your iOS subscription?We explain how you can cancel your Filemail Subscription activated on an iOS device with Apple Subscriptions
How to cancel your Google Play subscriptionWe explain how you can cancel your Filemail Subscription activated on an Android device with Google Play
Credit card verifications with 3D SecureLearn about security measures in Filemail's payment flow when using a credit card.
Do you offer a free trial?
Does Filemail support on-premises (in-house) fileservers ?
How can I reset my password?
How do I cancel my subscription?
How can I change payment method?
How can I add more users?
How do I upgrade my account?
Refund PolicyExplains the cancellation and refund policy of Filemail
Reset password is not working
What payment methods are available?
Where can I find receipt for my payment?