Plans & Subscriptions

Got a question about our various plans, then look in here

15 articles in this collection
Written by Andrzej, Njål Gjermundshaug, and Marius Kristiansen

How to cancel your iOS subscription?

We explain how you can cancel your Filemail Subscription activated on an iOS device with Apple Subscriptions

Written by Marius Kristiansen
Updated over a week ago

Can I pay monthly?

Written by Njål Gjermundshaug
Updated over a week ago

How to cancel your Google Play subscription

We explain how you can cancel your Filemail Subscription activated on an Android device with Google Play

Written by Marius Kristiansen
Updated over a week ago

Credit card verifications with 3D Secure

Learn about security measures in Filemail's payment flow when using a credit card.

Written by Andrzej
Updated over a week ago

Do you offer a free trial?

Written by Njål Gjermundshaug
Updated over a week ago

Does Filemail support on-premises (in-house) fileservers ?

Written by Njål Gjermundshaug
Updated over a week ago

How can I reset my password?

Written by Njål Gjermundshaug
Updated over a week ago

How do I cancel my subscription?

Written by Njål Gjermundshaug
Updated over a week ago

How can I change payment method?

Written by Njål Gjermundshaug
Updated over a week ago

How can I add more users?

Written by Njål Gjermundshaug
Updated over a week ago

How do I upgrade my account?

Written by Njål Gjermundshaug
Updated over a week ago

Refund Policy

Explains the cancellation and refund policy of Filemail

Written by Njål Gjermundshaug
Updated over a week ago

Reset password is not working

Written by Njål Gjermundshaug
Updated over a week ago

What payment methods are available?

Written by Njål Gjermundshaug
Updated over a week ago

Where can I find receipt for my payment?

Written by Njål Gjermundshaug
Updated over a week ago