In order to reset your password, click on Log In and select Forgot Password underneath the password box. Enter your registered email address and wait for a password reset email to arrive. Follow the instructions in the email to create a new password.
Before requesting a password reset, ensure you're using the correct email address associated with your Filemail.com account. If you're experiencing login issues, verify that your internet connection is stable and working for other websites. Occasionally, login problems may be caused by temporary network interruptions affecting Filemail.com services.
If you continue to experience login or password reset issues, there might be temporary system issues affecting the service. In these cases, waiting a short time before trying again often resolves the problem. For best results, always keep your browser updated and use secure, unique passwords for your Filemail.com account.
If you do not receive any email from us with reset instructions - then you have probably entered the wrong email (meaning that you used another email when you registered with us).Also - check your SPAM/PROMOTIONS folder - the email might have ended up there.
If the email still doesn't arrive after checking these locations, consider contacting Filemail customer support for further assistance.