Filemail Portals can now redirect users to a custom webpage after they successfully upload files. This makes it easy to guide senders to a confirmation page, support article, survey, ticketing system, or any other destination after the transfer is complete. This feature can be especially useful for:
Displaying branded “Thank you” pages
Redirecting users back to your website
Passing upload information into external systems
Integrating with ticketing or workflow platforms
Configuring a Custom Confirmation Page
To configure a custom confirmation page for a Portal:
Open the Portals section in Filemail.
Select the Portal you want to configure.
Navigate to Customization.
Under Custom confirmation page, enter the URL that users should be redirected to after completing their upload.
Save your changes.
Once configured, users submitting files through the Portal will automatically be redirected to the specified page after the transfer finishes successfully.
Using Dynamic Placeholders in the URL
The confirmation page URL supports placeholders that are automatically replaced with real transfer data once the upload is completed.
Available placeholders include:
[UploadID]– the unique ID of the upload[From]– sender’s email address[To]– recipient information[Subject]– transfer subject[FromPortal]– Portal nameCustom field names such as
[CompanyName]
Example:
<https://www.mysite.com/uploadcomplete?id=[UploadID]>
After the upload completes, Filemail will replace the placeholder with the actual upload ID before redirecting the user. This allows you to build dynamic confirmation pages or pass information directly into third-party systems.
Important Notes
The redirect only occurs after the upload has completed successfully.
The destination URL must be publicly accessible to the uploader.
If no custom URL is configured, Filemail will display the default upload confirmation screen.