To send a Logfile, go to settings then select Send Logfile to support as in the image below so that we can look into the Desktop app issue.
Logfiles
Updated over a week ago
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Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Lato".
This Font Software is licensed under the SIL Open Font License, Version 1.1.Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Lato".
This Font Software is licensed under the SIL Open Font License, Version 1.1.How to send Logfile from Desktop App