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Who downloaded the file?

Updated over a week ago

With Filemail you get download tracking when someone downloads one or more files that you have sent. You will get an e-mail telling you the following information:

  • Which file was downloaded

  • DateTime stamp for when it was downloaded

  • IP address and from which it was downloaded (you can also view city or approximate download locations directly in the "Sent Files" tab by interacting with the IP addresses shown)

  • E-mail address of the person downloading it (Pro/Business only)

It is optional to receive these notification, just tick this box when sending files:

You can also set the default selection for this in Notifications section of the settings:

Note that the location of downloads are not 100% accurate since they are IP based. Accuracy can vary depending on the geolocation database and the availability of detailed IP information.

Also note that a recipient might have downloaded the file on multiple devices (with multiple IP addresses) - and they might also have forwarded the URL to the download page to other people who are also downloading.

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