As outlined in the Filemail’s Security Whitepaper, we have implemented several measures to protect against data breaches. These measures include:
Encryption: All files are encrypted during transit using HTTPS with TLS 1.2, employing AES-256 encryption to ensure data security against interception.
Access Controls: We enforce strict access controls, including role-based access control (RBAC), multi-factor authentication (MFA), and audit logging, to prevent unauthorized access to data.
Data Segregation: Data segregation in multi-tenant environments is achieved through logical separation techniques, where each client's data is stored in separate, secure containers with its own security context.
Security Monitoring: We use 24/7 system monitoring and trained AI to detect unusual activities, generate real-time alerts, and perform behavioral analysis to proactively identify and mitigate potential threats.
Incident Response Plan: We have a comprehensive incident response plan that includes continuous monitoring for anomalies, classification of incidents into severity levels, structured response protocols for critical incidents, and prompt customer notification in the event of a breach.
Proactive Security Measures: Regular internal and external audits, penetration testing, and vulnerability scanning are conducted to identify and address potential security flaws before they can be exploited.
Physical Security: Data centers are protected by physical security measures, including 24/7 surveillance and access controls, ensuring that only a limited number of key personnel have access to these facilities.