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What measures are in place to protect against data breaches?

Updated over 10 months ago

As outlined in the Filemail’s Security Whitepaper, we have implemented several measures to protect against data breaches. These measures include:

  • Encryption: All files are encrypted during transit using HTTPS with TLS 1.2, employing AES-256 encryption to ensure data security against interception.

  • Access Controls: We enforce strict access controls, including role-based access control (RBAC), multi-factor authentication (MFA), and audit logging, to prevent unauthorized access to data.

  • Data Segregation: Data segregation in multi-tenant environments is achieved through logical separation techniques, where each client's data is stored in separate, secure containers with its own security context.

  • Security Monitoring: We use 24/7 system monitoring and trained AI to detect unusual activities, generate real-time alerts, and perform behavioral analysis to proactively identify and mitigate potential threats.

  • Incident Response Plan: We have a comprehensive incident response plan that includes continuous monitoring for anomalies, classification of incidents into severity levels, structured response protocols for critical incidents, and prompt customer notification in the event of a breach.

  • Proactive Security Measures: Regular internal and external audits, penetration testing, and vulnerability scanning are conducted to identify and address potential security flaws before they can be exploited.

  • Physical Security: Data centers are protected by physical security measures, including 24/7 surveillance and access controls, ensuring that only a limited number of key personnel have access to these facilities.

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