The fastest way to download files is via Filemail Desktop. This app accelerates transfer speeds, and can double the download speed in many cases. Here is how do use it;

  1. Install Desktop (www.filemail.com/apps) and make sure it's running
  2. Return to your browser window and click on the big green Download button. The download will be handled by Desktop which will accelerate the download

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Filemail has servers in Central Europe, Scandinavia, Australia and across the USA. Datacenters have core networking supplied by Level3 (2x10 GBit), Deutsche Telecom (2x10 GBit), and Global Crossings (2x10 GBit). So we do what we can to make sending files as smooth and fast as possible.

The up- and download speed depends on your own internet service as well - you can check your speed on sites like: http://www.speedtest.net to compare the speed you are getting with Filemail with the one you should get.

When making enquiries about download speeds - please send us the following information:

  • Test your bandwidth at www.speedtest.net and let us know what speeds you are getting here
  • Tell us what speed you are getting with Filemail
  • Tell us your location 
  • Send us the URL to the download page
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